Make sure you speak clearly and are smiling as you answer the phone; also identify yourself.

Before placing a caller on hold, ask their permission first and thank them.

If the phone rings back to you, you've kept them on hold too long.

Do not forget to return the call as you promised.

Do not permit the phone to ring into the office more than three times.

Never interrupt the person while he/she is talking to you.

Never engage in an argument with a caller.

Do not make it a habit of receiving personal calls at work.

Do not answer the phone if you are eating or chewing gum.

Return calls promptly that have been left on voice mail and ansafones.

If possible, provide a telephone for patients/customers/clients to use.

I recommend a remote, handless headset for the business staff.

20 Business Telephone Etiquette Tips

If you are thinking to start to start your own hotel business, it is better to plan your business priorities first. Every business needs a robust business plan before it gets started whether its matter of raising funds or to run the business. Nearly all banks need a business plan as an integral part of your loan applicationLocation of Hotel:A right location matters a lot for your hotel to get success. Strategy:Business strategy is the foundation of successful hotel business. Every guest in your hotel needs highest level of attention and service whether it’s a family or business traveler. If you will not get enough guests in your hotel your business will fail.